As with financial people solicitors are running a business, you will not be the only client, this means there is always a pecking order. You might not get 100% attention if they have got a large & lucrative deal on for their biggest client.
So you need to be aware of the legal system & conveyancing process to ensure your deals stay on track, ensure that you have a contact in the solicitor’s office that you can always get hold of to check progress. This might be a junior solicitor or a secretary. If you know the key steps you know what questions to ask when the other side is on your back.
You could develop your own check list which sits in the front of your deal file, once you have this in place it will make it easier for someone to assist you in the future because a basic system is in place.
Ask around to find the solicitor who is capable of providing the level of service you need but not so big you are insignificant to them.
Do some research on these links;
https://en.wikipedia.org/wiki/English_property_law
https://www.allaboutlaw.co.uk/stage/areas-of-law/property-law
https://www.britannica.com/topic/property-law
http://www.lawsociety.org.uk (Find a Solicitor)
Pick your legal advisers very carefully – ensure you are not bottom of the client pile